Financial Aid Counselor

Position Summary: Counsel, serve, and assist students in seeking the most effectual student aid available while processing federal student aid.  This is a full-time, benefitted position located on the campus of Bob Jones University.

Principal Duties and Responsibilities:

• Maintain a workable knowledge of federal, institutional and state financial aid programs
• Counsel and advise students by phone and in-person regarding Pell and federal loan eligibility
• Assist in counseling students in the School of Continuing, Online, & Professional Education regarding federal aid eligibility including Federal Pell Grant and federal loans
• Perform quality control reviews to confirm admission status, academic year in school and all information required for eligibility and processing for the Federal Pell grant and federal student loans.
• Assist in processing Pell Grant and federal loan originations and disbursements
• Work with current Financial Aid Staff to process federal student aid for eligible students
• Assist the Financial Aid Office by answering phone calls, responding to email or meeting with students 

Required Knowledge, Skills and Abilities:

• Knowledge of Federal Aid process, preferred
• Attention to detail
• Excellent analytical skill
• Understand computer operating systems and desktop applications
• Professional in appearance and presentation
• Effective in oral and written communication 

Required Education: Bachelor's degree

Required Experience: 1-2 years

Application link here.

Position Summary:

The State Scholarship Coordinator (“Coordinator”) will provide excellent customer service and specialized financial aid guidance to students, parents, and any authorized third parties.  The coordinator will assist with everyday operations of the Financial Aid Office (“FAO”), including, but not limited to document intake, program administration, counseling, and financial aid processing.

Job Responsibilities:

• Provide detailed case management and comprehensive services to prospective, new, and returning students.
• Counsel students, parents, and authorized third parties about financial aid eligibility, application procedures, aid programs, institutional costs, student loan indebtedness, financial planning, and/or any other information needed to meet a particular need.
• Prepare financial aid award letters for an assigned student population.
• Provide excellent customer service via all methods of correspondence.
• Collects and/or analyzes student financial/educational data to determine individual aid eligibility and ensure compliance with all applicable federal, state, and institutional rules and regulations.
• Serve as the college’s South Carolina Residency Coordinator.
• Serve as the college’s Endowed Scholarship Coordinator.
• Process and determine eligibility for the state scholarship programs.
• Other duties as assigned.

This is a full-time position that reports directly to the Sr. Associate Director of Financial Aid.  The FAO is open Monday through Friday, 8:00AM to 4:30PM. Occasional work on Saturdays and evenings may be required.  Some travel is required for training purposes.  Excel proficiency strongly preferred, but not required.

Application:

Applicants should send a letter of interest, resume, and contact information for three professional references.  Electronic application material (preferred) should be emailed to the Direct of Financial Aid, Thomas Ard at thomas.ard@newberry.edu.  Include “State Scholarship Coordinator” in the subject line.