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LOCATION: Anderson University - Anderson, SC

JOB TITLE:  Financial Counselor for Non-Traditional


DATE POSTED: 04/16/2019                                                                                   

Financial Counselor for Non-Traditional

Anderson University’s Financial Services invites applications for a full-time position as Counselor for Non-Traditional. Anderson University is an innovative, entrepreneurial, premier comprehensive, liberal arts university affiliated with the South Carolina Baptist Convention. The university seeks candidates with a strong Christian value system, lifestyle, and commitment to the integration of faith and learning are encouraged to apply.

The Financial Counselor will assist students and parents in all facets of financial aid and their student account. The Counselor will assist with the everyday operations of the office, ensuring top quality customer service to all students who seek assistance from the Office of Financial Services. The Counselor will also manage the services for the adult and graduate student populations.

Essential Functions

  • Counsels adult and graduate students on all aspects of financial aid including satisfactory academic progress for federal aid; State scholarship eligibility; professional judgment consideration; and financial literacy/default aversion guidance.
  • Responsible for file processing and verification for adult and graduate students. Responsible for intake and follow-up with students and parents on items needed and/or incomplete.
  • Assists adult and graduate students with completion of the application and other required documents and promotes excellent customer service by assisting Enrollment Counselors, Journey Coaches, and others with various needs.
  • For adult and graduate students, processes and maintains all required records on veteran enrollment certification, attendance, academic changes, and termination. Monitors required academic standards. Provides information related to application, certification, admissions, attendance, and academic progress.
  • Conducts presentations related to financial aid, VA, and financial literacy.
  • Responsible for website and self-service (portal) content/updates for information related to adult and graduate students.
  • Other projects as assigned.

Marginal Functions

  • Participates in professional development opportunities.
  • Represents the department on committees or at meetings as assigned.
  • During high-volume times, performs the duties of other professional staff in the office.
  • Attends high school presentations as requested.

Essential Knowledge and Skills

  • Bachelor’s degree or two years financial aid related experience and/or training; or equivalent combination of education and experience.
  • Ability to read, analyze and interpret government regulations and general business publications.
  • Ability to effectively present information in one-on-one and small group situations.
  • Ability to respond to inquiries or complaints from students and parents, regulatory agencies, and various members of the campus and business community.
  • Basic mathematical skills include: addition, subtraction, multiplication, and division. Ability to perform these operations using units of American currency, weight measurement, volume and distance.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Understanding of financial aid regulations.
  • Ability to work on multiple software systems such as PowerFAIDS, Power Campus, Department of Education systems, and Microsoft Office Suite (especially Excel and Word).

To ensure full consideration, please submit letter of application, resume, contact information for three references and a completed Anderson University Staff application (found at electronically to:

About our Commitment to Diversity

Anderson University is committed to developing a diverse campus and culture that is reflective of God’s Kingdom and biblical unity. Anderson University does not illegally discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, religion, genetic information, veteran or military status, or any other basis on which the University is prohibited from discrimination under local, state, or federal law, in its employment or in the provision of its services, including but not limited to its programs and activities, admissions, educational policies, scholarship and loan programs, and athletic and other University-administered programs. In order to fulfill its purpose, the University may legally discriminate on the basis of religion in employment. The University has been granted exemption from certain regulations promulgated under Title IX of the Education Amendments of 1972 which conflict with the University's religious tenets.

Please direct inquiries about our commitment to diversity to Dr. L. Dianne King, Associate Vice President for Student Development/Dean of Student Success/ Title IX Coordinator, Thrift Library Office 203, 316 Boulevard, Anderson, SC 29621, (864) 231-2026, or to the Office of Civil Rights, U.S. Department of Education at


JOB TITLE:  Financial Aid/VA Administrative Assistant


DATE POSTED: 04/10/2019                                                                                                                            

Job Responsibilities:

The primary responsibility of this position is to provide administrative support for the office of Financial Aid/VA (FAO). The incumbent serves as the first contact for students calling or visiting the FAO and is responsible for providing general information regarding Financial Aid, VA, Admission, Registrar and Advising. Also, to provide accurate, timely, and thorough information to students and other visitors to the office; to create and maintain student files; assist FAO Director in updating electronic files; processes incoming and outgoing mail and emails (including faxes); taking accurate messages and returning calls under the direction of the FAO Director.

Minimum Qualifications:

Bachelor’s degree, or high school diploma and 4 years work experience that is directly related to the area of employment or equivalency.

Preferred Qualifications:

Knowledge of Banner student data base system is preferred. Knowledge of data base management programs for tracking of financial aid process.


Possess excellent communications skills.  Extensive computer knowledge and accurate typing skills for word processing and data input. Familiar with web-based applications.  Knowledge of university and FAO policy and procedure and ability to communicate university policy and procedures to a variety of audiences, including students, faculty, staff, parents, and the public; make accurate referrals. Knowledge of and ability to work with competing demands for time-sensitive work. Working knowledge of the use of the student database via Banner. Much of the work is of a confidential nature, requiring adherence to university and FERPA regulations.

To apply, go to:

LOCATION: York Technical College - Rock Hill, SC

JOB TITLE:  Financial Aid Counselor/Student Services Program Coordinator II


DATE POSTED: 08/22/2018                                                          

Job Responsibilities:

Provides case management and comprehensive services to assigned case load of prospective and new students. Assists in processing awards for financial aid applicants through the College’s and Department of Education’s electronic processing systems; including processing applications and corrections, tracking and coding documents, completing the verification process, generating tracking letters and award notifications, awarding and packaging funds, and processing Return to Title IV calculations correctly as needed. Manage deregistration avoidance and confirm students in the funnel. 

2. Counsels and assists students and parents for assigned alphabet concerning opportunities, application processes, and eligibility for financial assistance programs. Within Federal, State and college guidelines, exercises professional judgment as needed to determine when special circumstances warrant a change in eligibility. Assists in staffing and providing quality customer service in the Enrollment Services reception area, including managing student traffic, utilizing the administrative software system to verify and document requirements, adjusting awards as appropriate, answering telephones/voicemail, and providing full customer service in a respectful and confidential manner. Assists with FAFSA filing as needed. 

3. Reconciles loan disbursements through the COD system and performs monthly reconciliations. Responsible for the reconciliation of all federal loans originated in COD on both a monthly and annual basis until the funding year is closed with a zero balance. This also includes the monitoring of disbursements to ensure accuracy and eligibility. Performs data entry on AIDE for Trade, ResCare, WIA vouchers, and outside sponsorships. Works cooperatively with Accounting and WIA to award accurately. 

4. Serves on College committees, workgroups, and events as requested by direct leadership. This could entail enrollment events or other college-wide events staffed by Enrollment Services.

Minimum Qualifications

Master’s degree in a relevant field or a Bachelor’s degree and a minimum of two years of current student financial aid work experience. The equivalent combination of education and directly related work experience may be considered. 

Knowledge, Skills and Abilities

Extensive computer knowledge. Knowledge of regulations and guidelines governing financial assistance available to students on the federal, state, and local levels. Knowledge of basic counseling/guidance techniques. Possess tact, energy, flexibility and resourcefulness in dealing with a variety of situations and people. Ability to establish and maintain effective working relationships with students, parents, faculty, staff and the general public both orally and in writing. Ability to work independently and effectively coordinate a variety of simultaneous activities. Ability to exercise independent judgment in determining the needs of students while maintaining confidentiality. Ability to work flexible hours, some weekends, and travel to the Tri-County Service Area, as needed. Occasional overnight travel may be required.

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