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Position: Program Coordinator for Client Services & Alternative Loans

Location: College of Charleston, Charleston, SC 

Closing Date: April 8, 2021
Salary Range: $35,170 - $47,734 (Salary is commensurate with education/experience which exceeds the minimum requirements.)

Position Title: Program Coordinator for Client Services & Alternative Loans

Job Purpose: The Program Coordinator for Client Services & Alternative Loans coordinates the Alternative Loan Programs ($8.9M+ annually) available to students at more than 3300 lenders nationwide and the Athletic Grant-in-Aid Programs in 17 sports ($3M+ annually). Ensures compliance under the NCAA guidelines, assists with Veterans Benefits, private outside scholarships and other aid sources. Promotes the department goal to provide access to higher education for students in need of financial assistance to attend college while maintaining the integrity of state, federal, and institutional programs.

Minimum Requirements: Bachelor’s degree in related field and 2-3 years experience in financial aid or higher education administration. Master’s degree in a related field preferred. Prior financial aid experience is preferred. Must be well organized and able to work in a problem solving capacity with students/parents. Experience with SunGard Banner financial aid preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Required Knowledge, Skills and Abilities: Attention to detail is critical and should be evident in all work. Requires effective listening, oral, and written communication skills. Ability to conduct presentations to groups large and small, evidence of appropriate financial counseling skills, and experience in making independent professional judgment decisions are essential for this senior level position. Must have ability to coordinate multiple financial aid programs and processes and ability to handle and respond timely to high volume emails and telephone calls.

Additional Comments: Regarding Position Occasional overnight travel, infrequent weekend & evening presentations and overtime are required during peak processing times.

Special Instructions to Applicants: *Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check and credit check.

All applications must be submitted online

Salary *$35,170 - $47,734
Posting Date 03/25/2021
Closing Date 04/08/2021
Open Until Filled No
Posting Number 2021041

EEO Statement The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.

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Position: Federal Work Study/Financial Aid Counselor (Student Services Program Coordinator II)- Enrollment Services

Location: York Technical College; Rock Hill, SC  

Closing Date: March 28, 2021
Salary Range: State Pay Band 5 ($33,494.00- $47,734.00)

POSITION: Federal Work Study/Financial Aid Counselor (Student Services Program Coordinator II)- Enrollment Services

STARTING SALARY: $33,494.00($33,494.00- $47,734.00) -Actual starting salary will be commensurate with experience.
Position # 084557 (Class CB70/Slot 0002/Band 05)

MINIMUM TRAINING AND EXPERIENCE: Master’s degree in a relevant field. Bachelor’s degree with two (2) years of experience in admissions, financial aid or student affairs.

KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of regulations and guidelines governing financial assistance available to students on the federal, state, and local levels. Knowledge of basic counseling/ guidance techniques. Extensive computer knowledge. Possess tact, energy, flexibility and resourcefulness in dealing with a variety of situations and people. Ability to establish and maintain effective working relationships with students, parents, faculty, staff and the general public both orally and in writing. Ability to work independently and effectively to coordinate a variety of simultaneous activities. Ability to exercise independent judgment in determining the needs of students while maintaining confidentiality. Ability to work flexible hours, some weekends, and travel to the tri-county service area, as needed. Occasional overnight travel may be required.


1. Determines, maintains and coordinates notification process for financial aid satisfactory academic progress (SAP). Monitors internal progress and determines completion requirements for financial aid recipients. Coordinates the notification process annually for the qualitative and quantitative requirements to insure students’ files are coded correctly. Coordinates the annual review of the SAP module in the Datatel software. Administers the Federal Work-Study (FWS) program which includes ensuring adherence to Federal guidelines, overseeing payroll and budgets, making position referrals, communicating with supervisors, improving processes and procedures, and preparing reports as needed. Provides enrollment services counseling and assistance to students. Assists in processing awards for financial aid applicants through the College’s and Department of Education’s electronic processing systems; including processing applications and corrections, tracking and coding documents, completing the verification process, generating tracking letters and award notifications, awarding and packaging funds, and processing Return to Title IV Calculations.

2. Partner with Enrollment Services Coordinator to develop and manage financial aid communication flow and documents that provide simple and critical information to students in a timely fashion. Review and provide guidance regarding language and content to ensure understanding and timeliness of routine communications to students in the applications process.

3. Serves as liaison to Admissions team and Enrollment Services staff. Counsels and assists students and parents concerning opportunities, application processes, and eligibility for financial assistance programs. Within Federal, State and College guidelines, exercises professional judgment as needed to determine when special circumstances warrant a change in eligibility. Assists in staffing and providing quality customer service in the Enrollment Services reception area, telecounseling / phone duty, including managing student traffic, utilizing the administrative software system to verify and document requirements, adjusting awards as appropriate, answering telephones/ voicemail and providing full customer service in a respectful and confidential manner. Assists with FAFSA filing.

4. Serves as a resource for the Enrollment Services by serving on committees. Conducts and/or participates in cross-training to deliver and maintain knowledge and skills required to provide quality customer service to students. Other duties as required.

To apply, please complete an on-line employment application at or come to the Human Resources Department, 452 South Anderson Road, Rock Hill, SC, 29730, to complete an on-line employment application. Applications accepted until March 28, 2021.


Position: Financial Aid Counselor (Financial Aid Specialist)

Location: Coastal Carolina University; Conway, SC 
Closing Date: Open Until Filled (Desired Start Date 04/16/2021)
Salary Range: State Pay Band 4 (Minimum Salary $27,527)

Financial Aid Counselor

Coastal Carolina University is accepting applications for the following position: Financial Aid Counselor (Financial Aid Specialist) in Financial Aid and Scholarships.

Duties include, but are not limited to: advising and counseling students and families on college costs, financial aid opportunities, and financial aid eligibility, promoting access to higher education through promotion of financial aid awareness, communicating clearly and concisely to perspective, current, and former students in a variety of mediums, handling all constituent needs in a professional, timely and positive manner, while providing the best customer service experience possible, and conducting both on and off campus presentations in support of recruitment and enrollment.

Qualifications: A bachelor's degree or equivalent education, training, and experience is required. Prior experience in financial aid, admission, student recruitment, student services and/or student life in a college or university setting is preferred. Sensitivity to the needs of all prospective students and the ability to communicate effectively with students, parents and counselors is expected. Additionally, a successful candidate should possess: strong organizational skills; the ability to relate well with students and family members and work in team and independent environments; excellent written and interpersonal communication skills; strong computer skills in MS Excel, Word and PowerPoint; a willingness to assist current and prospective students and their families in financing a college education; the ability to read and effectively interpret policy and regulations; the ability to understand priorities and deliver projects on time; the ability to cooperate with other departments; the ability to be adaptable; outstanding oral, written, and organizational skills.

Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 47 states and 61 nations. The University is accredited by the Southern Association of Colleges and Schools to award the baccalaureate and selective master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in educational leadership, and Ph.D. degrees in Marine Science and Education.

Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities.

Interested applicants must submit cover letter, resume, and contact information for three professional references online at: or online in the Office of Human Resources and Equal Opportunity at Coastal Carolina University, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. Review of applications will begin immediately and continue until the position is filled.

Coastal Carolina University is an EO/AA employer.

Financial Aid Specialist (AD80/132044/124394/149612), full-time position with benefits. SC State pay band: 04. Normal work hours: Monday through Friday, 8:30 a.m. to 5:00 p.m. Must be flexible to meet special scheduling needs of the University. Minimal overnight travel, some nights and weekends will be required.


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