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LOCATION: Fortis College - Columbia, SC

JOB TITLE:  Financial Aid Officer


DATE POSTED:  8/12/2019                                                                                                                                 

Position Summary: 

The Financial Aid Officer assists the Director of Financial Aid in all aspects of administering the student financial assistance programs. 

Essential Duties and Responsibilities: 

  • Counsel students, parents, and authorized third parties about financial aid eligibility, application procedures, aid programs, institutional costs, student loan indebtedness, financial planning, and/or any other information needed to meet a particular need.
  • Assists students in making application for all forms of student financial assistance (Federal, State, Agency, Veterans, Employer, etc.).
  • Conducts entrance and exit counseling for student borrowers.
  • Provide excellent customer service via all methods of correspondence (telephone, face-to-face, email…etc.).
  • Performs data entry and file maintenance on the Campus Vue and NSLDS data management systems.
  • Performs need analysis and financial aid packaging in Campus Vue.
  • Verifies and corrects financial aid application data. Prepares Professional Judgment applications for review by the Financial Aid Director
  • Maintains student files, assembles new student information and application packages and performs other clerical assignments.
  • Performs other duties as assigned by the Director of Financial Aid and Campus President.


  • 2 years of financial aid experience or related professional experience.
  • Knowledge of Federal and State financial aid regulations with specific knowledge of Title IV. 
  • Ability to interact with all levels of individuals.
  • Detail oriented problem solver and the ability to multi-task.
  • Experience with Microsoft Word, Excel and Outlook.
  • Ability to work in an environment that can be fast-paced and stressful at times
  • Bachelor’s Degree; or, an Associate's Degree + two (2) years relevant experience; or, a HS diploma + four (4) years relevant experience.

Work Hours:
Five day work week with two evenings to approximately 7:00pm and every other Saturday

To apply for the position, please submit your resume to Kevin Banks, Financial Aid Director, at

Financial Aid Counselor, Furman University - 8/7/2019

Assistant Director of Financial Planning, Gardner-Webb University - 8/6/2019

Financial Planning Specialist, Gardner-Webb University - 8/6/2019

LOCATION: Horry Georgetown Technical College - Conway, SC

JOB TITLE:  Financial Aid Specialist


DATE POSTED:                                                                                                          

Position Summary:

If you are seeking a new direction in your career path and have an aptitude of federal, state and local guidelines affecting student financial aid, apply today. The Financial Aid Specialist evaluates and awards financial aid, implements, coordinates and oversees one or more specific financial aid programs and/or service area as assigned by supervisor. This individual must be able to work with diverse student populations and provide effective and professional working relationships with the public.

Minimum Requirements:

A Bachelor’s Degree; or, an Associate's Degree + two (2) years relevant experience; or, a HS diploma + four (4) years relevant experience.

Preferred: Have a knowledge of federal, state, and local guidelines impacting student financial aid.  

LOCATION: North Greenville University - Tigerville, SC

JOB TITLE:  Director of Financial Aid


DATE POSTED:                                                                                                          

Position Summary:

Serves as a key member of NGU’s Student Services department, and provides leadership, vision and direction for the Financial Aid office. Develops and maintains policies to achieve regulatory compliance and excellent service to students & families. Develops collaborative relationships with colleagues across campus. Oversees all financial aid staff and student workers.


  • Create plans and department goals that align with the vision and direction of senior campus leadership
  • Contribute the formation of data-driven institutional scholarship and grant policies in support of enrollment, retention, and revenue goals
  • Oversee the awarding, disbursement and reconciliation of all federal, state and institutional financial aid
  • Authorize & oversee appropriate access levels to federal/state financial aid systems for staff & 3rd-party partners 
  • Maintain the University’s Title IV Policies & Procedures
  • Ensure campus-wide regulatory compliance, including the proper dissemination of required annual disclosures and consumer information
  • In coordination with the VP for Student Services, monitor legislative & regulatory developments and lead the University through any changes
  • Ensure the timely completion of required reports and surveys, including FISAP and IPEDS.
  • Serve as the point of contact for annual A-133 audit, and any other financial aid audits/reviews 
  • Ensure the accuracy of content on financial aid web pages & publications
  • Provide financial aid training to staff engaged in student recruiting efforts (e.g., admissions & athletics)
  • Present financial aid sessions at institutional preview days, college fairs, and high school financial aid nights, as needed

Minimum Requirements:

  • Supports NGU’s mission statement and core values, commitment to a Christian lifestyle and character in keeping with biblical models
  • Bachelor’s degree preferred or related experience
  • Minimum of 5 years prior experience in financial aid at least at the assistant or associate director level 
  • Excellent interpersonal and communication skills to handle a variety of student issues and concerns
  • Ability to organize, prioritize and problem solve with frequent interruptions
  • Computer literacy and knowledge of Microsoft Word and Excel; experience with PowerFAIDS preferred
  • Understand and comply with FERPA regulations

Working Relationships: This position is a full-time position in Student Services. The Director of Financial Aid reports to the Vice President for Student Services

Work Schedule: Student Services is open Monday through Thursday, 8:30 a.m. – 5:00 p.m., and Friday 8:30 a.m. – 12 p.m.  Summer hours may vary. Office hours are subject to change as deemed necessary.

Occasional work on Saturdays and evenings may be required.  Some travel is required for training in addition to performing Financial Aid Workshops in the community, as needed.

This job description in no way states or implies that these are the only duties to be performed by the employee. S/he will be required to follow any other instructions and to perform any other duties as requested by his or her supervisor.

Please submit your resume along with the North Greenville University application (available in How to Apply above) to

LOCATION: USC-Aiken - Aiken, SC

JOB TITLE:  Verification Coordinator/Counselor


DATE POSTED:                                                                                                          

Position Summary:

The University of South Carolina Aiken is seeking a highly motivated individual for the position of Verification Coordinator/Counselor. This is responsible for the day to day operation of the office’s student verification process position utilizing all available technology (including enterprise products) to ensure that the process is completed in accordance with federal regulations. The Coordinator/Counselor serves as the point of contact in the Office of Financial Aid for students and parents completing the verification process. Additionally, the Coordinator/Counselor provides support in assisting and counseling students and parents regarding financial aid programs and processes. The position assists in the review of financial aid applications for all student aid programs and ensures accuracy and completeness.  

Minimum Requirements:

Candidate must have a Bachelor’s degree and one years’ related experience in a student services field. Knowledge of Federal Title IV program regulations. The ability to establish and maintain working relationships with students, parents, faculty, staff, and co-workers is essential. Must be able to work under pressure and deadlines. Must possess excellent administrative, interpersonal, organizational, and communication abilities. Preference will be given to those with experience with financial aid verification. Familiarity with enterprise-type systems such as Banner, and literacy with MS office and PC applications is also preferred

LOCATION: College of Charleston - Charleston, SC

JOB TITLE:  Customer Service Manager


DATE POSTED:                                                                                                          

Position Summary:

The Customer Service Manager manages the Office communication with students, parents, and others regarding the financial aid process. Provides research assistance on financial aid regulations and provide recommendations regarding policy and compliance. Assists the Associate Director of Student Services with staff training and development, as well as providing feedback of office needs or issues with processes as indicated via customer contacts.

Minimum Requirements:

A high school diploma and relevant experience in business management, public administration, or administrative services or a bachelor’s degree may be substituted for the required work experience.

Bachelor’s degree in business management or accounting, plus 2 years of experience in student financial aid or higher education administration is preferred. Training and supervisory experience is helpful. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Required Skills:

Excellent math and analytical skills along with a solid understanding of Title IV regulations. Possess excellent verbal, communication and customer service skills. Must be able to multi-task and prioritize workload, with frequent interruptions. Must have understanding of FERPA regulations. Experience with Banner Financial Aid and Microsoft Word and Excel is a plus.

All applications must be submitted online at

LOCATION: York Technical College - Rock Hill, SC

JOB TITLE:  Financial Aid Counselor/Federal Work-Study Coordinator 


DATE POSTED:                                                                                                          

Job Responsibilities:

1. Determines, maintains and coordinates notification process for financial aid satisfactory academic progress (SAP). Monitors internal progress and determines completion requirements for financial aid recipients. Coordinates the notification process annually for the qualitative and quantitative requirements to insure students’ files are coded correctly. Coordinates the annual review of the SAP module in the Datatel software. Administers the Federal Work-Study (FWS) program which includes ensuring adherence to Federal guidelines, overseeing payroll and budgets, making position referrals, communicating with supervisors, improving processes and procedures, and preparing reports as needed. Provides enrollment services counseling and assistance to students. Assists in processing awards for financial aid applicants through the College’s and Department of Education’s electronic processing systems; including processing applications and corrections, tracking and coding documents, completing the verification process, generating tracking letters and award notifications, awarding and packaging funds, and processing Return to Title IV calculations.

2. Partner with Enrollment Services Coordinator to develop and manage financial aid communication flow and documents that provide simple and critical information to students in a timely fashion. Review and provide guidance regarding language and content to ensure understanding and timeliness of routine communications to students in the applications process.

3. Serves as liaison to Admissions team and Enrollment Services staff. Counsels and assists students and parents concerning opportunities, application processes, and eligibility for financial assistance programs. Within Federal, State and College guidelines, exercises professional judgment as needed to determine when special circumstances warrant a change in eligibility. Assists in staffing and providing quality customer service in the Enrollment Services reception area, telecounseling / phone duty, including managing student traffic, utilizing the administrative software system to verify and document requirements, adjusting awards as appropriate, answering telephones/ voicemail and providing full customer service in a respectful and confidential manner. Assists with FAFSA filing.

4. Serves as a resource for the Enrollment Services by serving on committees. Conducts and/or participates in cross-training to deliver and maintain knowledge and skills required to provide quality customer service to students. Other duties as required.

Minimum Qualifications

Master’s degree in a relevant field or a Bachelor’s degree and a minimum of two years of current student financial aid work experience. The equivalent combination of education and directly related work experience may be considered. 

Knowledge, Skills and Abilities

Knowledge of regulations and guidelines governing financial assistance available to students on the federal, state, and local levels. Knowledge of basic counseling/ guidance techniques. Extensive computer knowledge. Possess tact, energy, flexibility and resourcefulness in dealing with a variety of situations and people. Ability to establish and maintain effective working relationships with students, parents, faculty, staff and the general public both orally and in writing. Ability to work independently and effectively to coordinate a variety of simultaneous activities. Ability to exercise independent judgment in determining the needs of students while maintaining confidentiality. Ability to work flexible hours, some weekends, and travel to the tri-county service area, as needed. Occasional overnight travel may be required.

To apply, please complete an on-line employment application at or come to the Human Resources Department, 452 South Anderson Road, Rock Hill, SC, 29730, to complete an on-line employment application. Applications accepted until June 4, 2019.

LOCATION: Tri-County Technical College - Pendleton, SC

JOB TITLE:  Financial Aid Advisor


DATE POSTED:                                                                                                                                                        

Tri-County Technical College invites applications for the position of Financial Aid Advisor. This position serves students at a multi-campus, progressive technical and community college located in the beautiful, upstate of South Carolina. With many surrounding cities (Charlotte, Atlanta, Columbia) within a two hour distance, this is the perfect place to call home.

We are searching for a passionate, dedicated person to serve as a Financial Aid Advisor at Tri-County Technical College. Functioning with general supervision by the Assistant Director of Financial Aid, the candidate must have knowledge, experience, and be able to interpret federal and state financial aid laws and regulations to make independent decisions to ensure compliance and support student needs.

The employee operates with high-level skills in communication, collaboration, data processing, and computer literacy. This position will leverage expertise in financial aid to ensure compliance with federal, state, college, and department policies and procedures and will provide excellent advising services to all students and parents. Ability to provide supportive and holistic advising for a wide range of student problems and concerns, to include both traditional financial aid as well as financial education/literacy.

Job Functions:

Responsible for a substantial case load that provides life-cycle processing for their cohort of students. These processes require significant breadth and depth of financial aid knowledge related to packaging, verification, loans, SAP, professional judgments, State Aid, pell LEU, SULA, UEH, default or overpayment issues, student eligibility, and citizenship review.

Counsel and assist students and parents in all aspects of student aid eligibility, application, renewal, and financial planning and assistance. Be an effective counselor by being a good listener and communicator. Educate students and parents on regulations, policies, procedures, and processes so that every student understands why we must do certain things and make certain decisions.

Complete proactive student and academic division outreach. This includes everything from: supporting FAFSA completion, student outreach, high school nights, orientation, Leading EDGE, GradFest, and in class presentations, and being a partner with academic divisions, serving on student success teams, and regularly attending specified academic division meetings.

Has ownership and expertise of current policy, impending policy changes, and running of bulk processes for one of the following (Satisfactory Academic Progress (SAP), Direct Loans or Verification and State Aid). This policy ownership requires the employee to stay abreast with current and pending regulatory changes. Bulk processes require annual updates and per term review of forms and Banner processes. Review, recommend, and be project manager for any necessary policy, procedure, and process improvements related to the administration of your assigned area.

Financial Aid lead advisor in understanding both the regulations and available resources when working with and supporting entrance, exit and in-grace counseling. This position will manage and coordinate all entrance, exit and in-grace counseling outreach efforts. Ensure all counseling is completed in a timely manner and take the lead on any student events related to entrance, exit and in-grace efforts.

Minimum and Additional Requirements

Bachelor’s degree plus 1 year related financial aid experience.

Preferred Qualifications

Knowledge and experience in higher education and with student information systems (BANNER preferred).

The preferred candidate will be able to utilize high-level skills in communication, collaboration, data processing, computer literacy, critical thinking, creativity, organization, problem solving skills, and will possess excellent written and oral communication skills.

Interested applicants should apply here:  The position closes on 6/9/2019 and we will be hiring two advisors from this posting.

LOCATION: Converse College - Spartanburg, SC

JOB TITLE:  Associate Director of Financial Planning


DATE POSTED:                                                                                                                                                        

Converse College invites applications for the position of Associate Director of Financial Planning

The Associate Director of Financial Planning works directly with the Director of Financial Planning to provide support with office operations, personnel management, policy and procedure development, preparing reports, and other duties as assigned.  The Associate Director works with prospects, students and families to navigate the financial aid process each year from application to awarding to counseling and on financial literacy. Manages Teacher Loan program, federal direct loan programs, satisfactory academic progress, file import and processing and Return of Title IV funds.  Must remain up-to-date on federal and State regulations to ensure compliance. Must be able to communicate well with students, faculty, staff and outside agencies. Must be able to organize, control and follow through on major projects. Must have excellent computer skills. Must perform complex computer operations and write reports. Must have skills in telephone usage, interviewing techniques and the ability to research, analyze and interpret data.


·         Counseling students and parents regarding the financial assistance process

·         Coordination of Stafford, PLUS, and alternative loan programs (certification of applications, entrance and exit interviews, monitoring enrollment status, recertification, etc.)

·         Perform daily load and analysis of ISIR files received from the U.S. Department of Education

·         Coordination of Teacher Loan Program

·         Coordination of all alternative loan programs utilizing the ELM platform

·         Coordination of the Federal TEACH Grant Program

·         Serve as liaison with Business Office

·         Serve as liaison with lending agencies

·         Serve on Appeals Committee

·         Attend State Meetings/Conferences

·         Backup for the Director in the Calculation Return of Title IV aid

·         Assist with the supervision and evaluation of Financial Planning employees

·         Fill in for Director when he is not available

·         Other duties as assigned by the Director of Financial Planning

·         Organize and implement a financial literacy program for the College including monitoring and reporting of results.


  • Bachelor’s degree required; Master’s Degree preferred
  • Knowledge of Title IV regulations, rules, policies and procedures.
  • Ability to speak publicly a must.
  • Knowledge of Federal and State of SC financial aid programs required.
  • Excellent customer service and telephone skills required.
  • Computer proficiency required.
  • Prior work experience in college financial aid office setting required.
  • Must have good attention to detail.
  • Ability to work flexible hours.
  • Ability to work in a cooperative team spirit.
  • Openness to work with all Converse administrative and academic departments.
  • Ability to perform multiple tasks.
  • Excellent written and oral communication skills required.
  • Ability to exercise good judgment and handle confidential information in a discrete and professional manner.

LOCATION: Anderson University - Anderson, SC

JOB TITLE:  Financial Counselor for Non-Traditional


DATE POSTED: 04/16/2019                                                                                   

Financial Counselor for Non-Traditional

Anderson University’s Financial Services invites applications for a full-time position as Counselor for Non-Traditional. Anderson University is an innovative, entrepreneurial, premier comprehensive, liberal arts university affiliated with the South Carolina Baptist Convention. The university seeks candidates with a strong Christian value system, lifestyle, and commitment to the integration of faith and learning are encouraged to apply.

The Financial Counselor will assist students and parents in all facets of financial aid and their student account. The Counselor will assist with the everyday operations of the office, ensuring top quality customer service to all students who seek assistance from the Office of Financial Services. The Counselor will also manage the services for the adult and graduate student populations.

Essential Functions

  • Counsels adult and graduate students on all aspects of financial aid including satisfactory academic progress for federal aid; State scholarship eligibility; professional judgment consideration; and financial literacy/default aversion guidance.
  • Responsible for file processing and verification for adult and graduate students. Responsible for intake and follow-up with students and parents on items needed and/or incomplete.
  • Assists adult and graduate students with completion of the application and other required documents and promotes excellent customer service by assisting Enrollment Counselors, Journey Coaches, and others with various needs.
  • For adult and graduate students, processes and maintains all required records on veteran enrollment certification, attendance, academic changes, and termination. Monitors required academic standards. Provides information related to application, certification, admissions, attendance, and academic progress.
  • Conducts presentations related to financial aid, VA, and financial literacy.
  • Responsible for website and self-service (portal) content/updates for information related to adult and graduate students.
  • Other projects as assigned.

Marginal Functions

  • Participates in professional development opportunities.
  • Represents the department on committees or at meetings as assigned.
  • During high-volume times, performs the duties of other professional staff in the office.
  • Attends high school presentations as requested.

Essential Knowledge and Skills

  • Bachelor’s degree or two years financial aid related experience and/or training; or equivalent combination of education and experience.
  • Ability to read, analyze and interpret government regulations and general business publications.
  • Ability to effectively present information in one-on-one and small group situations.
  • Ability to respond to inquiries or complaints from students and parents, regulatory agencies, and various members of the campus and business community.
  • Basic mathematical skills include: addition, subtraction, multiplication, and division. Ability to perform these operations using units of American currency, weight measurement, volume and distance.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Understanding of financial aid regulations.
  • Ability to work on multiple software systems such as PowerFAIDS, Power Campus, Department of Education systems, and Microsoft Office Suite (especially Excel and Word).

To ensure full consideration, please submit letter of application, resume, contact information for three references and a completed Anderson University Staff application (found at electronically to:

About our Commitment to Diversity

Anderson University is committed to developing a diverse campus and culture that is reflective of God’s Kingdom and biblical unity. Anderson University does not illegally discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, religion, genetic information, veteran or military status, or any other basis on which the University is prohibited from discrimination under local, state, or federal law, in its employment or in the provision of its services, including but not limited to its programs and activities, admissions, educational policies, scholarship and loan programs, and athletic and other University-administered programs. In order to fulfill its purpose, the University may legally discriminate on the basis of religion in employment. The University has been granted exemption from certain regulations promulgated under Title IX of the Education Amendments of 1972 which conflict with the University's religious tenets.

Please direct inquiries about our commitment to diversity to Dr. L. Dianne King, Associate Vice President for Student Development/Dean of Student Success/ Title IX Coordinator, Thrift Library Office 203, 316 Boulevard, Anderson, SC 29621, (864) 231-2026, or to the Office of Civil Rights, U.S. Department of Education at

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